Refund policy

Returns

• You may request a return within 30 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition you received them.

• Certain products (e.g., perishable goods, custom-made items, digital downloads, and intimate apparel) are non-returnable for hygiene or safety reasons.

Refunds

• Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the return is due to our error or a defective product.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, please contact us before sending your item back.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• We recommend using a trackable shipping service to ensure your return reaches us.

How to Start a Return

Email us at angela.varricchio@gmail.com with your order number, reason for return, and photos (if applicable). Our team will guide you through the process.